Ryan Bradley has been named Director of Research Computing at Lehigh, following a comprehensive national search. Ryan, who started his new position on January 17, succeeds Alex Pacheco, who resigned from the university in July.

Library and Technology Services (LTS) is pleased to announce that Self-Service Banner 9 (SSB9) will be available to the Lehigh community beginning Monday, October 31. SSB9 brings a refreshed, more modern and mobile-friendly design to the Banner Self-Service interface with simplified navigation. Current Self-Service Banner 8 (SSB8) applications will still be available to use through the Spring 2023 semester, but we highly encourage using SSB9 in order to familiarize yourself with the new pages. Ellucian will discontinue support of SSB8 by July 2023.

Duo is the authentication interface that asks you to verify your identity each time you log in to certain Lehigh resources or services, dramatically lowering the risk of unauthorized access to Lehigh’s institutional data. On Tuesday, October 25, Library and Technology Services will implement Duo's new browser experience called the Universal Prompt.

Library and Technology Services is excited to introduce LUapps, powered by Amazon Web Services (AWS). LUapps improves the Lehigh teaching and learning experience by providing all Lehigh students, faculty, and staff with Windows virtual desktops installed with applications for the classroom or office, with ease of access wherever you are!

In the Spring of 2022, Library and Technology Services engaged MOR Associates to perform an independent assessment of satisfaction with LTS services and resources. Working with a survey consultant allows us to obtain accurate, valid, and objective assessments of the services we provide. This was our third such survey with MOR Associates. The first was in 2016; the second was in 2018.  

The Lehigh University Information Security Team wants you to be aware of a new level of phishing attack that is currently being launched against some colleges, universities, and several other institutions across the country. This attack exploits some Duo two-factor authentication options. Please review this alert carefully.

Dear Lehigh faculty, students, and staff:

Library and Technology Services would like to remind the Lehigh community to follow these best practices for creating secure Zoom classes, meetings, and events:

Itching for a change of scenery? Libraries too crowded to concentrate? Come see Lehigh’s hidden gem for work and study!

Ilhan Citak, Archives and Special Collections Librarian, won the 2021 Vedat Türkali Poetry Award for Dil Tutulmasi (Tongue Eclipse). The jury’s statement included that “Ilhan pushed the form and language boundaries of his poetry and initiated the search for new narratives and expressions, and gave new breath and voice to Turkish poetry.”

Beginning July 19, 2021, to dial an outside phone line from campus phones, users must dial 7 in front of the phone number instead of 9. This change is being made to prevent accidental misdials of 911. Read below for further instructions and note that the directions for reaching 911 remain the same and you do not need to dial 7 first.

The Advisory Council for Information Services (ACIS) is releasing a revised Acceptable Use of Computer Systems and Facilities policy for campus review. (Current version available here).

The Lehigh University Information Security Team wants you to be aware of possible job scams this summer. There are several warning signs that indicate an email message is likely a job scam.

The Advisory Council for Information Services (ACIS) is releasing a new information technology and services policy for campus review.

LTS is pleased to introduce Dropbox at Lehigh, free for all faculty, students, and staff. Dropbox is a cloud-based file storage system that enables easy collaboration, file syncing, and sharing on any device. With a Lehigh Dropbox account you can:

Software vendors regularly identify and repair software security vulnerabilities by releasing patches and updates. Over time, vendors cease supporting certain software packages and stop releasing patches and updates. Computers with unpatched software are vulnerable to security compromise.

Ever wonder if a service or system is down for everyone, or just for you? Wonder no more with LTS Alerts! Library and Technology Services publishes timely information about planned maintenance or system or service disruptions or outages through LTS Alerts.

Library and Technology Services is pleased to introduce eduroam (education roaming), a free and secure global roaming access service for the international research and education community.

Finding a place to do your best studying is an important part of your Lehigh success. Here you'll find some great places and spaces on campus to crack open a book or laptop, settle in, and get into your study groove during exam weeks and all year long!

Passed in February 2018, federal law H.R. 582 placed new requirements on multi-line telephone systems (MLTSs) that are commonplace in hotels, office buildings, and university campuses. The bill requires MLTSs to allow users to directly dial 911 without additional digits or prefixes, such as “9” in order to reach an outside line.