Banner will be unavailable due to scheduled maintenance on Friday, June 12 starting at 9:00PM until noon, Saturday, June 13. The purpose of the maintenance is to upgrade Banner to newer versions for several of the Banner modules used in both Application Navigator and Self-Service Banner.
Join us for Atlassian Office Hours on first and last Fridays throughout the semester from 12-1 p.m. via Zoom. Learn more about how these tools can help you transform project management in your organization.
Recordings, recap, and resources from the 2nd Annual AI@Lehigh Summit 2026
The Summit focused on the practical, ethical, and transformative ways generative AI is reshaping Lehigh’s academic and administrative landscape.
Curious about how AI tools at Lehigh can enhance your learning and day-to-day work? Attend LTS AI office hours to explore new tools, see how LTS staff use these tools to support teaching and learning, or get your AI questions answered.
Sharpen your skills this spring! LTS is offering a mix of new and recurring seminars to boost your knowledge and skills.
Lehigh faculty and graduate students now have free access to LibreChat, providing access to a variety of generative AI tools, with additional advanced AI tools available by request.
To strengthen cybersecurity at Lehigh, the university is updating how the Duo Mobile app is used to log in to university systems, starting on December 17, 2025.
Advance your operational skills with this four-part series designed for Lehigh staff and faculty. Learn to identify inefficiencies, plan effective solutions, and lead successful projects using Human-Centered Process Improvement, Project Management fundamentals, and enterprise tools like Jira and Trello.
Advance your operational skills with this four-part series designed for Lehigh staff and faculty. Learn to identify inefficiencies, plan effective solutions, and lead successful projects using Human-Centered Process Improvement, Project Management fundamentals, and enterprise tools like Jira and Trello.
Jesse Pearson, Director of Administration and Planning for LTS, has accepted the opportunity to serve as CFO in the College of Liberal Arts at the University of Minnesota, effective Nov. 20, 2025.
Lehigh University has joined the inaugural Google AI for Education Accelerator program, a national initiative preparing students for an AI-driven future. Through this partnership, Google will provide all students with free access to Google’s most advanced AI tools, specialized training programs, and career certificates aimed at building the skills needed in an evolving workforce.
Lehigh's five-year Future Ready project, transitioning to Ellucian's Banner Software as a Service (SaaS) platform, is making excellent progress. Find out what’s new and what’s next!
Curious about how generative AI tools like Google Gemini, NotebookLM, or DataCamp’s DataLab can enhance your work? Attend LTS GenAI office hours to explore new capabilities, see how LTS staff use these tools to support teaching and learning, or get your AI questions answered.
Faculty and staff can enhance collaboration, streamline project management, and simplify workflows with powerful Atlassian tools like Confluence, Jira, Trello, and Jira Service Management. Learn more about these tools during our office hours, most Fridays during fall 2025 semester.
Gale Fritsche has announced his retirement, effective March 5, 2025, after a long and impactful career in information technology at Lehigh. For more than 28 years, he played a key role in advancing technology services that support teaching, learning, and research at the university.
Lehigh University is launching Future Ready to modernize its Ellucian Banner ERP and SIS. Over five years, the transition to Banner SaaS will enhance efficiency, automation, and real-time access, empowering faculty and staff to better support students. This cloud-based migration streamlines operations, improves collaboration, and ensures Lehigh remains agile and focused on delivering exceptional education and service.
We invite faculty and instructional staff to join us for two spring workshops offered by LTS’s Center for Innovation in Teaching and Learning (CITL) related to generative artificial intelligence.
Discover the new LTS Emerging Technologies Lab (LETs Lab)—a collaborative space where students, faculty, and staff can explore cutting-edge technologies like XR, Generative AI, GIS, and drones with expert support from LTS staff.
Sponsored by LTS with support from the Offices of the Provost, Strategic Planning and Initiatives, and Finance and Administration, the summit brought over 150 faculty and staff together to explore the effective and ethical uses of generative AI at Lehigh.
LTS invites the campus community to attend Generative AI office hours. During these sessions, LTS staff will be available to answer your questions, demonstrate specific Gen AI tools, or discuss this new and rapidly evolving technology.
Join us for Atlassian Office Hours on Fridays throughout the semester from 12-1 p.m. starting February 7th! Learn more about how these tools can help you transform project management in your organization.
Phishing attempts targeting your passwords and access to your account
LTS will be transitioning software.lehigh.edu to a new software installation system effective January 2, 2025. The new system is a web-based environment that will provide a more secure, robust, reliable, and faster software download platform for the more than 60 software applications LTS distributes to the campus community.
In alignment with the Organization of the Future Strategic Initiative, we are excited to announce the implementation of the Atlassian suite of tools, including Jira, for faculty and staff at Lehigh as our preferred project management software. This powerful platform will enhance project and ticket management across our university, streamline workflows, improve collaboration, reduce redundancies, and enhance overall efficiency.
In response to requests for guidance on how to effectively use Generative AI tools in academic and administrative work, LTS is pleased to share recommendations, offer support, and highlight key policies for responsible AI use at Lehigh.
Current students, faculty, and staff at Lehigh can take advantage of free and reduced-priced software available for download or purchase from a variety of sources for academic, departmental, and personal use for Fall 2024.
Final update on LTS’s response to the CrowdStrike incident that led to a widespread Windows outage.
Weekend update on LTS’s response to the CrowdStrike incident that led to a widespread Windows outage.
Update on LTS’s response to the CrowdStrike incident that led to a widespread Windows outage.
In light of Microsoft’s upcoming retirement of Windows 10, Library and Technology Services will begin upgrading university-owned computers to Windows 11 in late May, 2024.
Upcoming software and service changes for current and future retirees. In response to changes in software licensing and security requirements, Library and Technology Services performed a thorough review of services provisioned to retirees. As a result, services available to retired faculty and staff will be changing as outlined below, effective July 1, 2024.
To streamline the Lehigh computer purchase process, save time, and access deeper discounts, Library and Technology Services will be moving all computer purchases for Apple, Lenovo, and Dell through CDW-G
One familiar voice at the end of the LTS Help Desk phone line is hanging it up after 32 years at Lehigh. Doug Reese, Computing Consultant for Library and Technology Services and tech support extraordinaire, has announced his retirement from Lehigh, effective December 20, 2023.
Attackers continue to develop more sophisticated methods into manipulating users to bypass the protections of passwords and insecure two-factor authentication. Library and Technology Services is responding by increasing the security required to access your computing account. Beginning March 4, 2024, insecure authentication methods will no longer function.
Library and Technology Services is pleased to announce that Lehigh will make the eduroam service available for visiting participating higher education community members such as researchers, faculty, staff, and students.
In light of the rapidly evolving IT security landscape, Library and Technology Services wants to remind you to take a crucial step toward ensuring the security of Lehigh computers and data: rebooting your PC.
Library and Technology Services is pleased to announce the launch of our new lts.lehigh.edu website, combining separate LTS sites into one site, featuring a more modern, intuitive design and streamlined navigation to enhance the user experience.
As a part of LTS' continuous effort to improve the security and convenience of Lehigh's information systems, we are phasing out the use of security questions in the password recovery process for Lehigh computing accounts.
Library and Technology Services is pleased to introduce DataCamp, an online learning platform specializing in teaching data literacy for all skill levels. The platform is free to all faculty, students, and staff. Starting this fall, faculty can integrate DataCamp learning resources into their courses, giving students the opportunity to build and improve their data skills.
Current students, faculty, and staff at Lehigh can take advantage of free and reduced-priced software available for download or purchase from a variety of sources for academic, departmental, and personal use for Fall 2023.
Library and Technology Services (LTS) is pleased to announce the launch of a new and vastly improved Connect Lehigh, a central hub that consolidates and organizes frequently-used campus applications and information, allowing you to get work done in a more streamlined and efficient manner.
Beginning January 8, 2024, Lehigh will be setting quotas on all accounts using Google Workspace (Drive, Photos, and Gmail). We are doing this because Google is no longer offering unlimited storage for universities like Lehigh that use Google Workspace and will instead begin limiting our free storage to a shared finite amount.
In 2019 we began Lehigh’s Two-factor Authentication (2FA) program to protect our community against identity attacks. The program has been highly successful but we are starting to see a rise in account compromises and so we will be elevating our security measures.
The Center for Innovation in Teaching and Learning is pleased to invite you to a panel discussion and workshop on The Implications of Generative AI for Teaching and Learning at Lehigh.
We're excited to share that we’ve embarked on a project to move the content of separate LTS sites into one site. Our goal is to create a site experience that is more straightforward for site visitors.
Center for Innovation in Teaching and Learning unveils Student Developer Lab in Computing Center; Open House scheduled for March 21, 2023
The Lehigh University Information Security Team wants you to be aware of an increase in phishing attempts that could lead to the compromise of sensitive information, such as banking and direct deposit information. In one case, a phishing attack at Lehigh resulted in a paycheck being sent to a fraudulent account.