Mission
Information Technology Services (ITS) transforms how Lehigh learns, discovers, and connects by partnering with the University community to deliver secure, innovative, and accessible technology, trusted information, and expert guidance that advance teaching, research, creativity, and institutional excellence.
Vision
We envision a Lehigh where technology, information, and people work seamlessly together — where every student, faculty member, and staff colleague has the tools, trusted data, and expert support to pursue their best work; where innovation flourishes; and where ITS is a proactive partner in advancing the University's mission.
Values
Equity of Access: Every student, faculty, and staff member deserves reliable technology and expert support, regardless of role, discipline, or background.
Human-Centered Design: We design, deliver, and support technology around the real needs of people, creating experiences that are intuitive, accessible, and meaningful.
Service Excellence: We strive to make every interaction with ITS welcoming, responsive, transparent and valuable.
Trusted Stewardship: We earn trust through transparency, accountability, and responsible stewardship of Lehigh's data, systems, and digital assets - protecting what matters while enabling the teaching, learning, research, and administrative work of the University.
Strategic Foresight & Alignment: We plan today for the technology Lehigh needs tomorrow, aligning our work with the University's academic and operational priorities.
Responsible Innovation & Continuous Learning: We introduce new solutions thoughtfully, with security, privacy, and institutional values as the foundation, and we invest in our own growth and share knowledge openly to keep pace with a changing landscape.